Coco’s KanomThai is seeking a Front Desk Receptionist to join our team dedicated to excellent customer service and creating a warm, welcoming atmosphere for all guests.

Key Responsibilities:

• Greet customers politely and professionally, providing information about our products, services, and promotions.
• Answer phone calls and respond to customer messages, providing accurate information or coordinating with relevant departments as needed.
• Manage appointments or reservations (if applicable) and ensure smooth check-in and service processes.
• Maintain cleanliness and organization of the reception area at all times.
• Coordinate with other in-store teams, such as sales, baristas, or the store manager, to ensure efficient and seamless customer service.
• Record customer information and prepare related front-desk service reports.
• Provide general administrative support within the store, including document preparation and basic POS system operation (if required).

Qualifications:

• Pleasant appearance, good interpersonal skills, and a genuine passion for customer service.
• Strong communication skills, both verbal and written.
• Highly responsible, punctual, and able to work effectively in a team environment.
• Previous experience as a Receptionist or in Customer Service is an advantage.